Five myths about using a travel agent, busted.
Think you don’t need a travel agent? Think again!
In an age of instant online booking platforms and TikTok travel hacks, it’s easy to believe you’ve got it all covered. You’ve built the spreadsheet, compared airfares, scrolled endless hotel reviews, maybe even used ChatGPT to map out an itinerary. And truthfully, you can plan your own trip, but the question is: should you?
This is where a trusted travel advisory like Travelcall comes in. Not because you can’t do it yourself, but because you deserve better than average. Better insights. Better experiences. Better value. Working with our award-winning travel advisors isn’t about giving up control, it’s about upgrading your travel experience.
Myth: I Can Just Google It
Busted: In a sea of opinions, a travel advisor provides knowledge you can trust
The internet is overflowing with reviews, rankings and recommendations, but how do you know which ones to trust? Even the most seasoned DIY travellers can hit decision fatigue when faced with thousands of hotel, cruise, tour and flight options. What’s genuinely worth it and what’s over-hyped?
At Travelcall, our expert advisors spend their careers cutting through the noise. We rely on first-hand experience, destination training and access to global industry networks that no algorithm can replicate. We’re constantly meeting with trusted travel providers, receiving up-to-date briefings and experiencing new properties and products for ourselves. This helps us to recommend experiences that truly deliver, beyond the glossy images.
Myth: I Know What I Like, I Don’t Need Help
Busted: Algorithms show what’s popular. A travel advisor suggests what’s perfect for you
When researching a destination, the same properties and itineraries appear again and again… and again. Maybe they’re the best. Or maybe they’re just what’s trending. Online tools can suggest options that might suit you, but they can’t interpret your travel style, anticipate your needs or read between the lines.
Our advisors take the time to get to know you, how you like to travel, what you value most in an experience, and the little touches that turn a good trip into a lifelong memory. From the moment you connect with us, you become part of the Travelcall family. That means having someone in your corner who genuinely understands your preferences and advocates for your best possible journey. Whether it’s a special behind-the-scenes experience or a perfectly timed itinerary that balanced itinerary, we craft travel that feels entirely your own, never cookie-cutter.
Myth: I’ve Got The Time To Plan It Myself
Busted: You might have the time, but a travel advisor makes the process more efficient
Scrolling through flight options, comparing cancellation policies, piecing together transfers, planning a trip can quickly turn into a full-time job.
Working with a Travelcall advisor doesn’t just save you time, it saves you headache too. We take care of the research, find the best-value options for your budget, fine-tune your itinerary, and make sure every moving part flows seamlessly. What might take you hours (or days) to piece together, we can solve in a fraction of the time with a level of precision and insight only experience can bring.
That said, sometimes the planning is the fun part. If you enjoy exploring hotels or destinations on your own, we’re happy to step in when and where it matters. Send us your ideas, and we’ll provide expert feedback, refine your shortlist and make sure your booking comes with the best value and added benefits.
Myth: I’ll Get A Better Deal Online
Busted: Online platforms may quote the price, but only a travel advisor can deliver the perks
It’s a common misconception that travel advisors add cost. But when you factor in the exclusive perks, upgrades and VIP treatment we’re able to secure, the value is undeniable. Travelcall is part of an elite network of preferred partners and a proud member of Virtuoso, the world’s leading luxury travel consortium. That means our clients enjoy privileges like room upgrades, resort and shipboard credits, early check-in, complimentary meals, and priority access to in-demand experiences.
And it’s not just about extras, it’s about access. Thanks to our longstanding relationships with top hotels, cruise lines and tour operators, we open doors that are often closed to the public: think waitlisted rooms, behind-the-scenes tours, and curated moments that never make it online. After all, you can’t VIP yourself.
Myth: Once I’ve Booked, I’m All Set
Busted: We all hope for smooth travel, but when things go wrong, having an advisor in your corner makes all the difference
Flight cancellations, missed connections, hotel mix-ups, bad weather, booked out trains… things don’t always go to plan. And when you’ve booked everything yourself, you become the problem-solver, often stuck on hold or navigating unfamiliar destinations on the fly.
With Travelcall, you’re never on your own. Your dedicated advisor is your advocate before, during and after your trip, ready to step in, reroute, rebook or resolve any issue with minimal stress on your end. Our trusted supplier networks prioritise our clients, and we know how to get answers (and action) fast.
The real value of a travel advisor often becomes clearest when things go wrong, but our goal is to make sure everything goes right.
Why Travelcall? Because Your Time Away Deserves More
Planning your own travel might be possible, but exceptional travel never happens by accident. Behind every seamless journey is thoughtful design, insider access and a team that understands your needs before you even articulate them.
At Travelcall, we go beyond booking. Whether you want someone to take the reigns completely or refine your ideas, we’re here to elevate every part of your travel experience with expertise, creativity and care.
We promise exceptional experiences, crafted by experts who know the world and you.
Contact Travelcall to start planning your next journey today.
MELBOURNE 03 9252 3800 | SYDNEY 02 8333 7700 | BRISBANE 07 3368 2113
or email travel@travelcall.com.au
