Travelcall acts only in the capacity as an agent for the airlines, hotels, car hire companies and other travel and related providers with whom customers may require services.

Travelcall collects personal information from customers (including health information where necessary) which allows it to respond to requests for bookings and facilitate those bookings with third party providers including participation in loyalty programmes, process of travel arrangements, acquire travel and related products and services including accounting services and provide Travelcall marketing communications. Not all services may be able to be provided if Travelcall does not have the information requested.

Travelcall is committed to it's clients' privacy and believes your private details should be just that. So when you share your personal information with us, we will make all reasonable efforts to keep your details in a secure form that is private to Travelcall. Therefore, unless required by law, Travelcall will only disclose your information that is necessary to the companies it is agreed that you will use for your travels to enable the third party operators to also provide the services required by you.

As a user or customer, you may occasionally receive email updates from us about changes or additions to Travelcall or news items considered noteworthy. We hope you will find such updates interesting and informative. Of course, if you would rather not receive them, you may unsubscribe at any time.

Although our preferred local suppliers have privacy policies in accordance with Australian Privacy Laws, please note that third parties can be located overseas eg hotels, car rental companies, etc, that may not have in place equivalent privacy policies. When you use a link from this website to the site of another company please note you are subject to the terms and conditions of usuage as well as the privacy policy of that company and not those of Travelcall.